ANNUAL REPORT 2017 20 AUDIENCE ENGAGEMENT “ “ I’m so honoured and blessed to spend the first few years of my relationship with Jesus with SAT-7 PARS. Through your programs, I have grown, and I’m equipped enough to share with others what I know. Armin from Iran In prison I befriended a few Christians and started reading the Bible. Outside of prison, I haven’t found a Bible and I don’t have anyone to talk to about these things, but while changing channels, I came upon yours. There aren’t many churches here, so I really appreciate your help. Berk from Turkey METHODS OF CONTACT 2017 WHAT IS AUDIENCE ENGAGEMENT? Audience Engagement in SAT-7 is one or more interactions between our viewers and our Audience Relations team, through phone calls, text messages and social media platforms, covering one question or topic. Phone 2.2% SMS 0.7% Email 1.7% Web Form 0.1% WhatsApp 5.5% Telegram 5.0% Viber 0.2% Voicemail 0.8% YouTube 5.5% Facebook Comments 78% +31% COMPARED TO PREVIOUS YEAR 235,000TOTAL ENGAGEMENTS IN 2017